Customer Satisfaction

Qvera Ranked #1 Interface Engine for the Second Year in a Row by Black Book Research

Black Book Research Award
Qvera Black Book Awards 2015-2016

As our customers continue to experience success using QIE to achieve their interoperability goals, the market is starting to pay attention. For the second year in a row, Qvera has been recognized by Black Book Research for highest client satisfaction as a #1 ranked vendor in Interoperability & Information Exchange. This client satisfaction is something our customers share with us on a regular basis. Take Healthcare Access San Antonio for example. As a Health Information Exchange (HIE) network, reliable, easy-to-implement data exchange between the various clinics and hospitals that participate in the medical community is their lifeblood.

“As a Health Information Exchange organization, our biggest challenge is working with the many disparate vendor systems that our customers use.” Says Phil Beckett, PhD, Chief Expansion Technology Officer for Healthcare Access San Antonio. “For that reason we leveraged QIE to greatly boost our integration capabilities. QIE plays a key role in onboarding customers to the HIE, and with the excellent customer service that comes with it, we have been able to bring health systems onto our HIE that previously would have been impossible.”

It’s stories and feedback like this that keep us motivated and confident that we are fulfilling our primary mission as a company; to make you, the customer, the hero of your organization.