How to recover QIE user Id/ Password?

Question

I forgot my user id and password for QIE interface login. I am trying with "forgot password" option for the last couple of hours. But i am not getting any email to reset/recover  my password.

What sgould I do now to log in? please assiste me.

 

Thank you.

Answer 1

If you have not configured an SMTP server and specified an email address associated with your QIE user, then the "forgot password" option will not be able to send you an email directly. If this is the case, please call customer support and they can help you with an alternate option for recovering/resetting your password.

Customer Support: 801-335-5101 x2

Answer 2

Qvera can assist with resetting your password. Just give us a call on the support line and we will be happy to reset it with you.

801-335-5101 option 2 for support.