Chrome has a gray screen while running from Citrix

Question

The QIE Reconcile Form is gray when accessing it through Centricity running on a Citrix server.  What should I do?

Answer 1

If you are running Centricity from a Citrix server, you will need to do the following in order to use the QIE reconcile forms:

• Install Chrome for business on the Citrix server so it is installed at the server level, and not for a specific user.
• Update the .EFM file within your reconcile form.  Add the --no-sandbox argument in the RUNSHELLOPEN command.  The full path on the Citrix server to the chrome.exe can be specified.

[{RUNSHELLOPEN(str("chrome.exe"), str("--no-sandbox --app=http://qieservername...

• Reimport the Clinical Kit for the form twice. (Centricity only imports part of it the first time).
• Close any current QIE forms, reload them, and try again.