Question

Can I set/override Queue Alerts for one Channel to be different from System Defaults

Answer 1

You can change the alerts on a channel by doing the following.

1. Click on the Zone the channel is in.
2. Click on Channels under that Zone
3. Right-Click the Channel you wish to change.
4. Click on Properties
5. In the Channel Properties window click on Queue/Inactivity Alerts
6. Check the Override System Defaults
7. Change the settings to the desired limits.
8. Click OK

You have now changed the alert limits for one zone.