Can I set/override Queue Alerts for one Channel to be different from System Defaults

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asked Jul 9, 2013 by brandon-w-8204 (33,330 points)

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You can change the alerts on a channel by doing the following.

  1. Click on the Zone the channel is in.
  2. Click on Channels under that Zone
  3. Right-Click the Channel you wish to change.
  4. Click on Properties
  5. In the Channel Properties window click on Queue/Inactivity Alerts
  6. Check the Override System Defaults
  7. Change the settings to the desired limits.
  8. Click OK

You have now changed the alert limits for one zone.

answered Jul 9, 2013 by brandon-w-8204 (33,330 points)
edited Mar 29, 2018 by brandon-w-8204