In the C:\ProgramData\QIE\logs\stderr.log I see this error and cannot get the QIE service to start.
2015-01-28 15:45:12 Commons Daemon procrun stderr initialized
Jan 28, 2015 3:45:12 PM com.qvera.launcher.utils.QieLauncher main
SEVERE: Will shut down with failed status due to unexpected exception: java.io.IOException: Couldn't get lock for C:\ProgramData\QIE\logs\qieLauncher.log
java.io.IOException: Couldn't get lock for C:\ProgramData\QIE\logs\qieLauncher.log
at java.util.logging.FileHandler.openFiles(Unknown Source)
at java.util.logging.FileHandler.<init>(Unknown Source)
at com.qvera.launcher.utils.QieLauncher.main(QieLauncher.java:76)
Jan 28, 2015 3:45:12 PM com.qvera.launcher.utils.QieLauncher main
INFO: End of the 'main' line.
Jan 28, 2015 3:45:12 PM com.qvera.launcher.utils.QieLauncher main
INFO: Calling exit(99) so the service enters a failed state.
I tried running the service as Local System and as their domain administrator account (I changed this in the windows services mmc)
In the windows event logs I see "The QIEService64 service terminated unexpectedly. It has done this 6 time(s)."
-Xmx1024m is in the startup tab
Since the C:\ProgramData\QIE\logs\qieLauncher.log file didn't exist I did try creating it manually with no change.