Unable to upgrade database

Question

when trying to upgrade existing 10.7.3 database to version 12.1.2 I receive below error

C:\Windows\system32>mysql_upgrade_service.exe --service=qiemariadb

Phase 1/10: Stopping service

Phase 2/10: Start and stop server in the old version, to avoid crash recovery (skipped)

Phase 3/10: Fixing server config file

Phase 4/10: Starting mysqld for upgrade

Phase 5/10: Waiting for startup to complete

FATAL ERROR: Server did not start

Additional information can be found in the log file C:\Users\mberga\AppData\Local\Temp\mysql_upgrade_service.qiemariadb.log

contents for log file

Executing "C:\Program Files\MariaDB 12.1\bin\mysqld.exe" "--defaults-file=C:\ProgramData\QIE\mariadb\my.ini" "--skip-networking" "--skip-grant-tables" "--enable-named-pipe" "--socket=mysql_upgrade_service_4444" "--skip-slave-start"

Answer 1

The error indicates that the MariaDB upgrade process ran into an unspecified error.  However, since that error is outside QIE itself we'll need to look at the MariaDB logs to try and discover why.
 

  Note that MariaDB 11.4 is the newest supported version for QIE.  The current version of QIE requires MariaDB 10.7 - 11.4, so your current database (being version 10.7.3) should be sufficient to upgrade to the latest QIE release.  If QIE is unable to upgrade, there may be a QIE startup argument that is set incorrectly.

  In either case, if you contact support directly, we can schedule a call to look at your system.  Support can be reached via email at support@qvera.com, or via phone at 801-335-5101 extension 2.