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MacOS after upgrade to 10.15 Catalina QIE won't start

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asked Nov 20, 2019 by brandon-w-8204 (33,170 points)
My /java/qie directory is missing and startqie command is erroring out

1 Answer

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In the Mac OS version 10.15 Catalina they have made the Root mount/file system read-only. This means we cannot create any folders off the root folder. Here is how to recover your QIE install after a Mac OS upgrade to Catalina:

1. Download the latest .47 or later installer from qvera.com.
2. Extract out the install files from the downloaded file
3. Change the permissions on the install_mac_daemon.command and uninstall_mac_daemon.sh
     a. sudo chmod 744 uninstall_mac_daemon.sh
     b. sudo chmod 744 install_mac_daemon.command
4. Run the uninstall to remove the startqie and other items that point to the wrong location.
     a. ./uninstall_mac_daemon.sh
5. Install qie from the downloaded file to create the new folders and objects. (/Users/Shared/Qvera/qie)
     a. ./install_mac_daemon.command
6. Stop qie after the install completes
     a. stopqie from the command line
7. Update the lines in the old start.sh to match what is in the new start.sh that have the paths to the /Users/Shared/Qvera/qie path.
     a. Old start.sh is located in /Users/Shared/Relocated Items/Security/java/qie
     b. New start.sh is the location in /Users/Shared/Qvera/qie
8. Copy the qie folder from the /Users/Shared/Security/Relocated Items/java/qie to the new location /Users/Shared/Qvera/qie
9. use startqie from the command line to start the QIE service.
answered Nov 20, 2019 by brandon-w-8204 (33,170 points)
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