HTTP Response not being received by client (504 error)

Question

I have a channel with:

 

1. Inbound = HTTP

2. Transform = DB Lookup

3. Return = JSON Output Creation

 

I can see that a request has come in and a JSON reponse has gone back, but the Client is insisting that they do not receive a response.

 

Upon further inspection, the Client is receiving a HTTP code of 504.

Answer 1

Looking at the HTTP Inbound configuration settings, the default timeout of 15000ms has been set.

 

Looking at the Message Log, it is taking a total of 19 seconds for this particular message to be processed.

 

Therefore, this issue has been resolved by increasing the timeout interval to 60,000ms.

Comments

Selecting as best answer as it is specific to QIE.  A 504 can also returned by a proxy or gateway that sits in between the client and server.  So, if adjusting the timeout on the channel does not work then you might have both parties check their network topology.