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What do I do about my Admin Alert notifying me that my Cert is expiring?

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asked Nov 23, 2015 by amanda-w-3695 (4,340 points)

I am getting an Admin Alert saying that my "Certificate in zone '{Zone}' is about to expire."  What do I need to do to fix this issue?  

1 Answer

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QIE notifies users of a certificate expiring at 15, 30, 60, and 90 days out from the expiration of the actual certificate to ensure that processing of data does not stop. 

To rectify this situation, please contact the company that issued the original certificate. This could be an HIE, HISP, State Registry, EHR, ect. 

Once the new certificate is received, import the certificate into the same zone as the original. Finally, ensure that the new certificate is associated with the correct connection. 

Please see the following KB article on how to install a certificate. 

How do I install a certificate into QIE

answered Nov 23, 2015 by amanda-w-3695 (4,340 points)
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